FAQs

Q: What products do you sell?
A: We specialize in artificial turf care solutions including Turf Power Sweepers, and eco-friendly artificial turf cleaning solutions for you turf maintenance needs.

Q: How can I place an order?
A: Simply browse our online store, add items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

Q: What payment methods do you accept?
A: We accept all major credit/debit cards and secure online payment options.

Q: How long does shipping take?
A: Shipping times vary depending on your location. Most orders are processed and shipped within a few business days.

Q: Do you ship internationally?
A: We ship only in the USA and Canada right now.

Q: Can I track my order?
A: Yes. Once your order is shipped, you’ll receive a tracking number via email so you can follow your package.

Q: What is your return policy?
A: If you receive a defective or incorrect item, please contact us within 14 of delivery. We’ll guide you through the return or exchange process.

Q: Are your products suitable for professional and residential use?
A: Yes, our products are designed to meet the needs of both turf professionals and homeowners who want reliable, high-performance solutions.

Q: How do I contact customer support?
A: You can reach us anytime through our contact page or email us directly at [Your Business turfproductsolutions@proton.me.